I WILL ALSO DO WORK FOR YOU FROM MY HOME
MURRIETA, CA
QUALIFICATIONS: * Microsoft Office * Various company computer programs
* Scheduling * Attention to details and deadlines
* Extensive data entry * Phone Co. & Hotel Call Center
* Payment collections * Lotus Notes & Internet knowledge
* Extensive public contact * Organized and Prioritized
* Customer Service skills *Assertive in all aspects of a position
* Punctual & dependable * Results-oriented & solution-focused
*Human Anatomy & Medical Terminology Certificate of Competencies*
EXPERIENCE:
Orange County Register
Position: Lobby Customer Service Representative
*Account management, collections and data entry
*Processed obituary ads via phone, faxes, email and walk-ins
*Heavy public contact via phone and in person
*Quoted prices and newspaper deadlines for print
*Follow up via phone, faxes, email for payment & changes
*Collected credit card and cash payments
*Entry of payments, personal and product information
*Recordkeeping, paperwork, and meet deadlines for print
*Scheduled run dates, follow up calls and payments
*Completed assignments & resolved problems in a timely manner
*Data entry, kept all information current & up to date
Atterholt Construction & Interiors
Position: Secretary to the President & Treasurer
*Account management, collections and data entry
*Took property damage claims from insurance companies/insured’s
* Processed claims via phone, e-mail, faxing & file generation *Billed insurance companies, insured’s & Homeowner Association
*Follow up calls regarding status of payments and collections
*Entry of payments and pertinent information via computer, files,
adjuster and insured books, print outs of job costing etc.
*Scheduled appointments for the Estimators and Treasurer
*Download Estimators estimates, make corrections and print
*Correspondence, fax, file, copy, phone and recordkeeping
*Download and associate photos of property damage estimators
*Process home contents item lists, amount of items and their value
*E-mail, fax and mail estimates and photos to Adjusters
*Filing of personnel papers for the Treasurer/Office Manager
*Type Work Authorizations and Authorizations To Pay forms
*Dispatched estimators, carpet layers, drywall, painters etc.
LAW Crandall Engineering
Position: Administrative Assistant
*Word processing of reports, meeting minutes, correspondence
*Data entry of concrete and soils testing reports using Access
*Created and managed new filing system
*In charge of maintenance of office and equipment upkeep
*Researched appropriate company’s to service our office
*Phones, file, copy, mail, fax, recordkeeping, email
*Follow up calls and appointment scheduling
*Compiled vendor information via files and computer
*Meeting and travel arrangements
*Dispatched Inspectors and Technicians
GT Bicycles
Position: Administrative Assistant to Automation & Training Administrator
* Answer/Screen calls for our department (MIS)
* Correspondence, class schedules, memos, etc.
* Public contact in person and by phone
* In charge of updating 500 employee company phone list
* New employee phone training and their paperwork
* Compile/record information of the sales force and PC’s
* Schedule/compile/record computer classes requested by employees
* Programming Meridian Mail/ MAT program
* Add/delete company phones on the switch and voice mail
* Programming of area codes, prefixes and phones
* Ordering/canceling of employee telephone credit cards
* Ordering of new PC’s, phones and various equipment
* Scheduling of the training room for meetings/training
* Follow up calls to obtain the status for various situations
* Access, data entry, faxing, filing, copying, paging
* Email/Voice Mail and Internet usage
* Retain confidential information
Aspira Foster & Family Services
Position: Administrative Secretary to the District Administrator & Staff
* Answer/screen calls * Collect/record client & employee info
* Heavy public contact * Compile reports/binders
* Word processing/reports * Finger printing and coding
* Invoice G/L coding * Data entry of payroll & mileage
* Recordkeeping * Appointment scheduling
* Transcription * Up keep of database
* Fax/file/copy/mail/bank run * Retain confidential information
*Coordinated training sessions *Assisted with the training